Probing questions are follow-up responses to the listener’s answer to a previous question. Related: How To Professionally Ask for Feedback 8. Why don't managers encourage employees to use their vacation days since it's proven to benefit the company? What do you think would happen if we increased productivity quotas by 10%? How might you improve our current onboarding process? While they are similar to open questions, divergent questions differ in that they invite the listener to share an opinion, especially one that relates to future possibilities.Ĭonsider the following divergent questions: Divergent questionsĭivergent questions have no right or wrong answers but rather encourage open discussion. Related: 5 Ways To Improve Your Public Speaking Skills 7. Who will maintain the city’s infrastructure if the council cuts this budget? Wouldn’t it be great if you had one product that could organize all your digital tasks? Some examples of rhetorical questions are: You’re less likely to use rhetorical questions in everyday conversations with colleagues, but you may use them in formal presentations, speeches or sales pitches. Because speakers use rhetorical questions to persuade others, these questions typically don’t require a response. Rhetorical questions illustrate a point or focus attention on an idea or principle. “Why is the company’s mission statement effective?” is a process question. A recall question asks the listener to recall a specific fact, such as “What is the company’s mission statement?” A process question allows the speaker to evaluate the listener’s knowledge in more detail. While these are two different types of questions, they both relate to gauging the listener’s knowledge. Wouldn’t you like it if you could guarantee automation for that process? It’s a good idea to use these questions sparsely, as others may view them as manipulative if you use them frequently or in the wrong context.ĭon’t you think that sales call went well? Often, speakers phrase these questions to encourage the listener to agree with them. Leading questions encourage the listener to provide a specific response. What sorts of things would you have liked to add to the presentation? The sequence can also take the opposite form, such as starting narrowly with straightforward closed questions and broadening into subjective open questions.Ĭonsider this sequence of example funnel questions: Their sequence mimics a funnel structure in that they start broadly with open questions, then segue to closed questions. Unlike other types, funnel questions are always a series of questions. What is the best way to learn about cooking? These questions don’t invite “yes” or “no” responses and instead encourage the listener to respond with detail. Open questions are the opposite of closed questions in that they facilitate lengthier, more thoughtful answers and discussions among groups. Related: 10 Ways To Improve Verbal Communication Skills 2. Closed questionsĬlosed questions have two possible answers depending on how you phrase it: “yes” or “no” or “true” or “false.” You can use closed questions to get direct information or to gauge someone’s knowledge on a topic.įor example, here are some closed questions: Here are 15 types of questions with examples: 1.
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